Northstar IT & Cyber Advisory Limited is committed to making this website accessible to all users, including those with disabilities. This statement sets out our current position and how to contact us if you experience any difficulties.
1. Our commitment
We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA as a minimum standard. We seek to ensure that this website is perceivable, operable, understandable, and robust for all users regardless of disability, device, or assistive technology.
2. How accessible this website is
We believe this website currently meets the following accessibility criteria:
- Text can be resized up to 200% without loss of content or functionality
- Colour contrast ratios meet or exceed WCAG 2.1 AA requirements for body text
- All form inputs have associated labels
- Navigation is consistent across pages
- The website is usable with keyboard navigation
- Page headings are used to provide logical document structure
- Links have descriptive text (we avoid “click here” link text)
3. Known limitations
We are aware of the following areas where accessibility could be improved and are working to address them:
- Some SVG graphics (including the logo) do not currently have ARIA labels — this will be added in a future update
- The website has not yet been independently audited against WCAG 2.1 AA — we intend to commission a formal audit as the site develops
If you encounter accessibility barriers not listed here, please let us know.
4. Technical information
This website is built using HTML5, CSS, and JavaScript. It is designed to be compatible with the following assistive technologies and browsers:
- Screen readers including NVDA (Windows), VoiceOver (macOS/iOS), and TalkBack (Android)
- Modern browsers including Chrome, Firefox, Safari, and Edge
- Browser zoom up to 400% on desktop
5. Reporting accessibility issues
We welcome feedback about the accessibility of this website. If you experience any difficulty accessing content or using any feature of this site, please contact us:
- Email: [email protected]
- Phone: 07938 027 000
We aim to respond to accessibility feedback within 5 working days and to resolve substantive issues within 30 working days where possible.
6. Enforcement procedure
If you are not satisfied with our response to an accessibility complaint, you may contact the Equality Advisory and Support Service (EASS) at equalityadvisoryservice.com.
7. Formal compliance status
This website is partially compliant with WCAG 2.1 Level AA due to the known limitations listed above. We are committed to improving compliance as the site is developed.